Privacy Policy

Privacy Policy

This privacy policy sets out how C & S Mistea Trading Limited uses and protects any information that you provide when you use our website; misteatrading.com.

C & S Mistea Trading Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with the below privacy statement.

C & S Mistea Trading Limited may change this policy from time to time by updating this page. You should check this page each time you use our website to ensure that you are happy with any changes.

What data do we collect about you?

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have outlined below:

Placing Orders

When placing orders or registering an account at misteatrading.com, we ask for your personal details (name, address, email address and contact telephone number) so that we can process and fulfil your order. You can manage and update your personal details at any time by signing into your account. Please note it is the responsibility of the account holder to ensure your account is up to date and is secured with a password that no one else has access to.

Your name, shipping address and contact number will only be shared with our courier and post service providers solely for the purpose of delivering your order. Your details are not shared with any other third parties.

Card details will never be shared with third parties and will only be used to process your order, using PayPal. We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, our website is protected with the latest security to safeguard and secure the information we collect online. Please note, you the user are responsible for security protection for the device you use when browsing, ordering or signing up to our services at misteatrading.com.

Signing up to our Newsletter

By signing up to our newsletters, you are agreeing to receive newsletters and promotional emails from newbyteas.co.uk. You are free to unsubscribe to our newsletters at any time by clicking the unsubscribe link on any one of our emails. Alternatively, you can request to unsubscribe by emailing our Customer Care Team at info@misteatrading.com.

Contacting our Customer Care Team

Should you need to contact our Customer Care Team via our ‘Contact Us’ page or by emailing info@misteatrading.com the data you share with us will be kept securely and will not be shared with any third parties. Emails will be stored for 2 years before deletion of the records. You have the right to request for us to delete your data before this time.